Customer Care & Operations Coordinator (Solar B2B) – Hyderabad
Location: Uppal, Hyderabad (Work From Office)
ROLE OVERVIEW
We are looking for a proactive and customer-focused Customer Care & Operations Coordinator to act as the central point of contact between customers, internal teams, and logistics. This role is crucial in ensuring smooth communication, efficient order processing, and high-quality service delivery in our solar B2B operations.
KEY RESPONSIBILITIES
- Manage customer enquiries and provide timely responses
- Coordinate with logistics and internal teams for order processing
- Handle sales support and assist in operations workflow
- Track and manage follow-ups with clients and partners
- Ensure smooth communication (inbound & outbound)
- Support post-sales activities and service requests
- Maintain records of orders, solutions, and service updates
ROLE FUNCTION
You will act as the bridge between customers and operations, handling:
- Order Management
- Customer Solutions
- Service Coordination
REQUIREMENTS
- Education: Any Graduate
- Experience: 1–3 years in customer support / sales operations (Solar/Electrical preferred)
- Strong coordination and communication skills
SKILLS REQUIRED
- Fluency in Telugu, English, and Hindi
- Hands-on experience with MS Excel
- Familiarity with WhatsApp Business communication
- Ability to handle multiple tasks efficiently
WHAT WE OFFER
- Competitive salary package
- Opportunity to grow into an Operations Manager role
- Exposure to the fast-growing solar industry
HOW TO APPLY
- Send your resume to: info@onyxsiri.com
- Mention in subject: Customer Care & Operations – Hyderabad
Business Development Engineer (Solar B2B) – Andhra Pradesh
Location: Work From Office (Visakhapatnam, Vijayawada, Tirupati )
ROLE INCLUDES:
- B2B Sales & Partner Onboarding
- Promote Solar Products
- Field Visits & Client Meetings
- Lead Generation & Conversion
- Client Coordination
REQUIREMENTS:
- Diploma or Degree in Electrical / Mechanical Engineering
- Freshers or candidates with 1–2 years of experience
- Age up to 30 years
- Must own a two-wheeler or four-wheeler
- Must have a personal laptop
- Willingness to travel for field work
- Good communication skills in Telugu & English
WHAT WE OFFER:
* Salary + Performance Incentives
CONTACT:
Send your resume to: info@onyxsiri.com
Contact Pavan Bopanna: 91543 91453
Business Development Engineer (Solar B2B) – Telangana
Location: Work From Office (Medchal (Hyd North) | Warangal | Nizamabadi )
ROLE INCLUDES:
- Build and expand relationships with Solar EPC companies, rooftop installers, and B2B partners
- Drive B2B sales and business growth across industrial and commercial sectors
- Promote and educate clients about solar modules and inverter solutions
- Conduct regular field visits and client meetings
- Support technical discussions and assist partners with product understanding
- Coordinate with internal teams to ensure smooth project execution
REQUIREMENTS:
- Bachelor’s Degree or Diploma in Electrical / Mechanical Engineering
- Freshers or candidates with 0–2 years of experience
- Age up to 30 years
- Must own a two-wheeler or four-wheeler
- Must have a personal laptop
- Strong communication skills in Telugu & English (Hindi is a plus)
- Willingness to travel for field work
WHAT WE OFFER:
- Competitive Fixed Salary
- High Performance Incentives & Bonuses
- Earnings based on MW / kW sales performance
- Fast career growth in the solar industry
- Opportunity to work with leading B2B and industrial clients
- Hands-on experience in solar sales and business development
CONTACT:
Send your resume to: info@onyxsiri.com
Contact Pavan Bopanna: 91543 91453
